FlexHub energy

Cookie Policy

Last updated: 28 August 2026

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow a website to remember information about your visit, improve its functionality and, where permitted, understand how visitors use the website.

This Cookie Policy explains which cookies and similar technologies we use on our website, why we use them, and how you can manage your preferences.

2. Who is responsible for the use of cookies?

The cookies on this website are used by [Company Name], with registered office at [Company Address].

For questions about our use of cookies or your privacy, please contact us at [email address].

3. Which cookies do we use?

We use different types of cookies for different purposes:

3.1 Strictly necessary cookies

These cookies are necessary for the website to function properly. They enable basic functions such as security, session management and the proper display of the website.

Because these cookies are strictly necessary for the operation of the website, they do not require your prior consent.

Examples of necessary cookies may include cookies used by HubSpot or its underlying infrastructure to provide security and essential website functionality.

Purpose: Website functionality, security and technical operation
Consent required: No

3.2 Functional cookies

Functional cookies allow the website to remember choices you make and provide enhanced functionality.

For example, these cookies may be used to remember certain preferences or settings and to support specific features of the website.

These cookies are only placed or activated where required after you have given your consent.

Purpose: Preferences and enhanced functionality
Consent required: Yes

3.3 Analytics cookies

We use analytics cookies to understand how visitors interact with our website. This helps us measure website performance, identify areas for improvement and improve the content and user experience.

We use Google Analytics and HubSpot for analytics and website measurement.

These technologies may collect information such as:

• the pages you visit;
• how long you stay on a page;
• how you arrived at our website;
• the device and browser you use;
• approximate location information;
• interactions with the website; and
• information about your website session.

Analytics cookies are only placed or activated after you have given your consent.

Purpose: Website analytics, statistics and performance measurement
Providers: Google Analytics and HubSpot
Consent required: Yes

Examples may include:

The exact cookies and retention periods may vary depending on the services and features enabled on the website.

3.4 Marketing cookies

Marketing cookies may be used to understand visitors' interests, measure marketing campaigns and, where applicable, provide or measure personalised advertising.

At present, we use the following marketing services: Hubspot.

If marketing cookies are used, they will only be activated after you have given your consent.

Purpose: Marketing, advertising and campaign measurement
Consent required: Yes

4. HubSpot

We use HubSpot to provide website functionality, contact forms, visitor tracking, analytics and, where applicable, marketing and customer relationship management services.

Depending on the features enabled on our website, HubSpot may place cookies or use similar technologies to recognise visitors, maintain sessions, analyse website usage and associate interactions with contacts.

Some HubSpot cookies are strictly necessary for the website or specific HubSpot functionality, while others are used for analytics or tracking purposes.

Non-essential HubSpot tracking cookies are only activated after you have provided the appropriate consent through our cookie banner.

For more information about HubSpot's use of cookies, please consult HubSpot's own documentation and privacy information.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website.

Google Analytics may collect information such as your IP address, device information, browser information, pages visited, interactions and approximate location.

We use this information to:

• understand website traffic;
• analyse how visitors navigate our website;
• improve website content and functionality;
• monitor website performance; and
• understand the effectiveness of our online presence.

Google Analytics cookies are not activated before you give your consent to analytics cookies.

Where applicable, we use Google's consent-related technologies to ensure that Google services respect your cookie preferences.

For more information about how Google processes data, please consult Google's privacy documentation.

6. Your cookie preferences

When you first visit our website, you will be presented with a cookie banner allowing you to choose which categories of cookies you accept.

You can:

• accept all cookies;
• reject non-essential cookies; or
• manage your preferences by cookie category.

You can change or withdraw your consent at any time by clicking "Cookie Settings" on our website.

Changing or withdrawing your consent does not affect the lawfulness of processing carried out before your withdrawal.

Strictly necessary cookies cannot be disabled because they are required for the website to function properly.

7. How long is your consent stored?

Your cookie preferences are stored for a limited period so that we can remember your choice when you return to the website.

You may be asked to provide your consent again when your consent expires or when there are significant changes to the cookies or purposes for which they are used.

8. Third-party services

Some content or functionality on our website may be provided by third parties. These third parties may use cookies or similar technologies.

Depending on the services used on the website, these may include:

• HubSpot;
• Google Analytics; and
• other embedded or third-party services that may be added to the website in the future.

Third-party cookies are subject to the respective privacy and cookie policies of those providers.

9. Managing cookies through your browser

You can also control or delete cookies through your browser settings.

Please note that disabling certain cookies through your browser may affect the functionality of this website.

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example when we introduce new services, cookies or technologies.

The latest version will always be available on this page. The date at the top of this policy indicates when it was last updated.

11. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

[Company Name]
[Address]
[Email address]
[Website]